Device Inspection Procedure - Warranty Eligibility
- New ,Imported And Used devices.
- من الجيل 6 إلى الجيل 14
Inspection Locations
The device inspection can be conducted at any of the following locations, based on the customer’s preference:
- At the customer’s home
- At the workplace or company premises
- Through a visit to any Cairo Shield branch
- At the nearest authorized warranty distributor
Before enrolling any device into the warranty program, it must undergo a comprehensive technical inspection to ensure its condition and full functionality. The inspection process includes the following:
- Motherboard Inspection
- A complete motherboard test is performed to ensure that no previous repairs – whether minor or major – have been carried out, and to confirm the integrity of all core components.
- Graphics Card Inspection
- The graphics card is tested to verify stability, performance, and the absence of any defects that may affect operation.
- Graphics Card Stress Test (FurMark)
- A stress test using FurMark is conducted to ensure the graphics card can operate under high load and elevated temperatures without failures or instability.
- Processor (CPU) Inspection
- The processor is tested to confirm stability, performance, and proper operation under normal working conditions.
- Display Inspection
- The screen is inspected to ensure it is free from spots, lines, dead pixels, or any display abnormalities.
- Keyboard Inspection
- All keys are tested to ensure full functionality and accurate response.
- Touchpad & Click Inspection
- The touchpad is tested for proper touch response, scrolling, and left/right click functionality.
- Camera & Microphone Inspection
- The camera and microphone are tested to ensure clear image quality and proper audio performance.
- Ports & Connectivity Inspection
All input/output ports and connectivity features are tested for proper operation, including but not limited to:
- USB-A
- USB-C / Thunderbolt
- HDMI
- DisplayPort / Mini DisplayPort
- VGA (if available)
- Audio Jack (Headphones / Microphone)
- SD / microSD Card Reader
- Charging Port
- Wi-Fi
- Bluetooth
- LAN / Ethernet (if available)
Passing all inspection stages is a mandatory requirement for device approval under the Cairo Shield warranty program.✅